If for any reason, we are unable to capture 8-10 images at the requested event, we have several options available:

  1. If we have future events on the shoot schedule, our photographer will automatically roll your Spotlight pre-order to the next event.  If the event was part of a multi-game bundle, we are usually able to fulfill the order during a post-season/playoff game.
  2. If we have no remaining opportunities to shoot your participant in that season, the Spotlight can be used for a separate sport or even transferred to another player. 
  3. If no other options are available, we will gladly refund your order.